Frequently Asked Questions

We have compiled a frequently asked questions page that you may find informative.  CLICK HERE for the FAQ page, which resides at http://www.getodd.com/policy/faq.html.

ORDER PROCESSING

Orders are usually entered into our system within 24 hours of our receiving your order. We will send a confirming email when we enter the order into the system. Yes, the process does involve some human intervention! When we enter the order we will then send you an email with an estimate as to when you should expect delivery of your order.
Please be aware that for all the products on the Michigan Lighthouse & Nautical Decor Store website there is about a 2-4 day processing time between our entering the order into the system and the order being shipped out. Once the order is entered, there is no turning back until you receive the goods.

PLEASE ALLOW TWO WEEKS FOR DELIVERY
Delivery is affected by the day of the week you order, the physical location where the order is to be delivered, holidays, etc. Most orders reach recipients within a 7 - 14 day window, some quicker, some slower.

If you absolutely need the item right away, please choose our expedited shipping method.  Expedited orders travel to you via air and generally arrive within 4-6 days of your order.  Sorry, we cannot guarantee overnight delivery, even for expedited shipments.

If you live in an area of the US outside of the "lower 48 states", we will ship your order via the expedited mode, and bill you accordingly.

In the event there is a backorder on an item you ordered, we will notify you via email within 48 hours of your order and provide you with the anticipated shipping date for your order and give you the option of canceling your order at that time. If an order is split due to a backorder, any shipping/handling charges only apply to the first shipment.

From time to time we all take a break for a few days and go fishing. When we do this, there will be notification on the site.

Contacting Michigan Lighthouse & Nautical Decor or Get Odd

If you have any questions about our policy statement, the practices of this site, or your dealings with this website or the Get Odd company, you can contact us via the information on our contact information page.

PRIVACY

Michigan Lighthouse & Nautical Decor Store and its parent, the Get Odd Company is firmly committed to your privacy. 

We may use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart. Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the user for products and services. We do NOT share customer information with others. Your privacy is respected fully.

Thanks for visiting our website!

John Martin,
proprietor